| RETURNS |
Proof of purchase required for all returns. IF YOU RETURN THE PRODUCT(S) IN UNSELLABLE CONDITION we will ship the product back to you and will NOT PROVIDE YOU WITH A REFUND.
UNUSED ITEMS, with all of the original tags and packaging must be post-marked to us within 15 days of receiving your order for a full refund, Please note that we can process returns and exchanges only for items purchased from WESTERN-FRONT.com. Items that are returned after the 15 day time frame will be charged a 15% restocking fee. We do not accept returns after 30 days. We can refund shipping costs only if the return is a result of our error. Please include a copy of your receipt with an explanation for your return and/or the items for which you would like to exchange.
Please Note: Any of following items cannot be returned and will be refused if shipped to us for the purpose of a return.
Special Orders are non-returnable
Bathing Suits without protective strips are non-returnable
Any footwear orders with return shipping labels on manufacturer's box, rather than original shipping box are non-returnable.
If you have a possible warranty situation, do not send the product(s) back to us. Warranty are handled via the manufacturer.
Please call toll free 513-489-3696 and we will provide you with the names and or phone number for vendor warranties.
Send all eligible returns to:
WFO / Downlite
7865 Kenwood Road
Montgomery, Oh 45236
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